Thanks for purchasing a Reid eScooter!
We hope you’re happy and riding well, however, should an issue ever arise with your eScooter and you are shown an error code, you can refer to the below table for how to troubleshoot and fix this. To use this, go to the row with your error code for instructions and use the corresponding photos below the table to help guide you further. Should the problem not be fixed, please reach out to the retailer you purchased from or Reid via our Contact Page and we’ll do our best to help. For all warranty information on our eScooters, please visit our dedicated Warranty Page.
| Code | Meaning | How to Troubleshoot | Photo Reference |
| E01 | Wiring Issue | Check if this connection is loose | 1 |
| E02 | Accelerator issue | Check if this connection is loose | 2 |
| E03 | Wiring and accelerator issue | Check if these connections are loose | 1 & 2 |
| E04 | Low Battery | Charge eScooter | N/A |
| E05 | Wiring Issue and low battery | Check if this connection is loose and charge eScooter | 1 |
| E06 | Accelerator issue and low battery | Check if this connection is loose and charge eScooter | 1 |
| E08 | Motor Issue | Check if these connections are loose | 3 |
| E09 | Wiring and Motor Issue | Check if these connections are loose | 1 & 3 |
| E10 | Controller Issue | Disconnect these two connections. If the problem stops, it’s not a problem with the controller. If the problem is still there, it is a problem with the controller itself. Please contact Reid for further information at . | 4 |
| E12 | Low Battery | Check if these connections are loose and charge eScooter | 3 |
| Code | Meaning | How to Troubleshoot | Photo |
| E01 | Wiring Issue | Check if this connection is loose | 1 |
| E02 | Accelerator issue | Check if this connection is loose | 2 |
| E03 | Wiring and accelerator issue | Check if these connections are loose | 1 & 2 |
| E04 | Low Battery | Charge eScooter | N/A |
| E05 | Wiring Issue and low battery | Check if this connection is loose and charge eScooter | 1 |
| E06 | Accelerator issue and low battery | Check if this connection is loose and charge eScooter | 1 |
| E08 | Motor Issue | Check if these connections are loose | 3 |
| E09 | Wiring and Motor Issue | Check if these connections are loose | 1 & 3 |
| E10 | Controller Issue | Disconnect these two connections. If the problem stops, it’s not a problem with the controller. If the problem is still there, it is a problem with the controller itself. Please contact Reid for further information at . | 4 |
| E12 | Low Battery | Check if these connections are loose and charge eScooter | 3 |
