Anaconda Support

Welcome to the Reid x Anaconda warranty portal. Here you will find all of the technical information you need for Reid and Fluid models, as well as warranty reporting forms and parts ordering.

As Anaconda’s LAND TRADE PARTNER OF THE YEAR 2022, we are focussed on helping you to reduce warranty rates, sort problems as quickly as possible, and fundamentally help drive sales of Reid and Fluid models in your stores.

Please find all the relevant information and links below. If there are any questions you have that are not covered on this page, please email anacondawarranty@reidbikes.com

The Reid Team

Hi team,
The Era Scooter and parts have been shipped and are due to arrive around the 18th of October.

There are a portion of Boost and Overdrive parts that could not make the container that arrived in September, we are pushing the factory to have these sent via Airfreight as soon as they are back from Golden Week on the 8th of October (National Holiday).

The ETA for all these are listed at the link ‘Spare Parts Coming Soon’ below.

If you have any questions about incoming stock, or outstanding requests, please email anacondawarranty@reidbikes.com and cc Ashlee.Russell@anaconda.com.au.

Last Updated 02/10/2023